This Privacy Policy explains how Luck Leopard collects, uses and protects personal information when you register, play or otherwise interact with our services. We take user privacy seriously and describe below the types of information we process, why we process it and the controls available to you.
We collect information that is necessary to provide and secure your account, to process payments and to comply with legal and safety obligations. Data falls into three broad categories described below.
Personal data includes name, date of birth, contact details (email, telephone, postal address), identity documents submitted for verification, and any information you provide when opening or updating your account.
Technical data covers IP address, device and browser information, operating system, language preferences, geolocation where permitted, and usage data such as pages visited and session times.
Transactional data includes deposits, withdrawals, bets, game play, account balances and payment method details. We also record user activity such as gaming history, support interactions and responsible‑gambling settings.
We use information to create and manage accounts, process payments, verify identity and age, prevent fraud and money‑laundering, deliver customer support, and meet legal obligations. We may also use aggregated or anonymised data for analytics and service improvement. Where processing relies on consent, you may withdraw consent at any time.
We maintain administrative, technical and physical safeguards to protect data against unauthorised access, disclosure, alteration or destruction. Access to personal data is restricted to staff and service providers who need it to perform their duties. Where third parties act as processors on our behalf they are required to maintain appropriate security measures.
We use cookies and similar technologies to support site functionality, remember preferences, improve performance and measure how our services are used. Some cookies are essential for account security and payment flows; others are optional and used for analytics or marketing. You can control cookie settings through your browser and by using the cookie controls on our site.
You have rights in relation to your personal data, including the right to access copies of your data, request correction, request deletion, restrict or object to certain processing, and request data portability where applicable. You may also withdraw any consent you have given for processing.
To exercise your rights, contact our privacy team at [email protected]. We will respond to verifiable requests and may require information to confirm your identity. Certain requests may be subject to legal or operational limits (for example, where retention is required for compliance or fraud prevention).
We may share personal data with payment processors, identity verification and KYC providers, fraud prevention agencies, analytics partners, customer support providers and other service providers who act on our behalf. We may also disclose information where required by law or to protect the safety of users and our services.
We may update this policy to reflect changes in our practices or legal requirements. When material changes are made we will provide notice on the site or through other reasonable means. Please review this page periodically for the latest information.
