These Terms and Conditions describe the rules governing use of the Luck Leopard platform and the relationship between the operator and registered users. They explain obligations that apply when you open and use an account, play games, place bets or use any service provided through the site or mobile web interface. We expect all users to read and comply with these terms; by registering or continuing to use the platform you accept them.
Account holders are responsible for maintaining accurate, current information and for keeping login details secure. You must not allow others to access your account or share credentials. We may require identity and document checks to verify your identity, address and payment details before processing certain transactions; this includes KYC checks and additional evidence where risk indicators appear.
You are responsible for any activity that occurs under your account. If you suspect unauthorised access, you must notify support immediately. We may suspend, restrict or close accounts where we suspect fraud, money laundering, breach of these terms, abuse of promotions, or where required by law.
To register you must meet all eligibility criteria that apply in these terms and in your relevant jurisdiction. You must be of legal gambling age where you live and not be excluded from gambling under any applicable law. We may refuse registration, block access or close accounts where the account holder is in a restricted territory or otherwise ineligible.
It is your responsibility to ensure that use of the platform is lawful where you are located. We do not provide legal advice and users should obtain independent guidance if unsure about local rules.
Promotions, bonuses and free spins are subject to separate promotional terms in addition to these Conditions. Bonuses may include wagering requirements, contribution restrictions, maximum conversion limits and expiry periods. We will publish applicable promotional rules when offers are made available; check the promotion page and your account for the current terms.
Where we reasonably suspect abuse of a promotion or non-compliance with bonus rules, we may withhold bonus funds, cancel promotions and close or restrict accounts.
We support a range of payment methods as displayed in the cashier. Minimum and maximum amounts and processing times vary by method. Withdrawals may require additional verification and are subject to normal checks; we may delay or refuse a withdrawal where identity, source-of-funds or regulatory checks are outstanding.
We may apply deposit or withdrawal limits, daily/monthly caps or transaction controls for responsible-play or risk reasons. Where applicable, fees and network charges will be disclosed in the cashier; third‑party payment providers may apply their own charges.
If you have a complaint about account activity, payments, game fairness or any other matter, contact our support team specifying full details. We will investigate and communicate our findings. If you remain dissatisfied, you may be able to pursue independent dispute resolution where this is available; details will be provided on request.
We may amend these Terms and Conditions from time to time. Material changes will be notified via the platform or by other reasonable means. Continued use of your account after notification constitutes acceptance of the updated terms. If you do not accept a change, you should stop using the platform and close your account in accordance with the account closure procedures.
