At Luck Leopard we take safer gambling seriously. We aim to help players keep play controlled and enjoyable by offering practical tools, clear information and access to support. If you feel your gambling is becoming risky, please use the controls available on your account or contact our support team for assistance.
We promote responsible play by encouraging limits, regular self-checks and timely breaks. Our approach focuses on reducing harm, identifying risky behaviour early and helping customers make informed choices about how they play. We do not target under‑18s and expect customers to follow the age and identity checks in place.
Players can manage activity through the controls in their account area or by contacting support. Common tools include deposit limits, time-outs and self-exclusion. If you need a tailored solution or assistance setting controls, contact our support team and they will guide you through the available options.
Deposit limits are available so you can cap how much you add to your account over a day, week or month. Limits are intended to help keep spending predictable and within an affordable range. We recommend setting a limit that reflects your personal budget and reviewing it regularly.
If you are concerned about losses, please contact support to discuss available measures. While deposit limits are the primary tool for controlling spend, our team can explain any additional controls or recommendations that may help you manage losses more effectively.
Time-out options allow you to take a short break from play while keeping your account active. For longer breaks, self-exclusion is available to block access for a specified period. Use a time-out if you need a temporary pause, and consider self-exclusion for longer-term control.
Self-exclusion removes access to your account for a chosen period and is intended for customers who need a substantial break. To request self-exclusion or learn about reactivation procedures, contact our support team. We will explain the process and any verification that may be required.
If gambling is causing you harm, please seek independent help. For UK support, organisations such as GamCare and the National Gambling Helpline can offer confidential advice and counselling. The National Gambling Helpline can be reached on 0808 8020 133. If you are outside the UK, contact local health services or a trusted support organisation for guidance.
